1. Information We Collect

1.1 Personal Information:

When you register for an account, make a purchase, or interact with our platform, we may collect personal information, including but not limited to your name, email address, phone number, billing and shipping address, and payment details.

1.2 Non-Personal Information:

We may also collect non-personal information, such as browser type, IP address, device information, and browsing patterns. This information helps us improve our services and provide a better user experience.

1.3 Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on ShopQ. Cookies are small data files stored on your device that help us remember your preferences, customize content, and analyze site traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our platform.

2. How We Use Your Information

2.1 To Provide Services:

We use the information we collect to process your orders, manage your account, and deliver the products and services you request.

2.2 To Improve Our Services:

Your information helps us understand how you use ShopQ, allowing us to enhance and personalize your experience. We may use your feedback and browsing behavior to make improvements to our platform.

2.3 To Communicate with You:

We may use your contact information to send you updates about your orders, respond to your inquiries, and provide you with promotional offers and newsletters. You can opt-out of marketing communications at any time.

2.4 For Legal Compliance:

We may use your information to comply with applicable laws, regulations, and legal processes in India or to protect our rights, privacy, safety, or property, or those of our users and the public.

3. How We Share Your Information

3.1 Service Providers:

We may share your personal information with third-party service providers who assist us in operating our platform, processing payments, delivering products, and providing customer support. These service providers are bound by confidentiality agreements and are only permitted to use your information for the purposes outlined in this Privacy Policy.

3.2 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Obligations:

We may disclose your information if required by law, court order, or other governmental authorities, or if we believe that disclosure is necessary to protect our rights, comply with legal obligations, or prevent harm to our users or the public.

4. Security of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Update:

You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us directly.

5.2 Delete Your Information:

You may request that we delete your personal information by contacting us. Please note that certain information may be retained for legal or business purposes.

5.3 Opt-Out of Marketing Communications:

You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in the emails or by contacting us directly. Even if you opt-out, we may still send you non-promotional communications related to your account or transactions.

5.4 Data Portability:

You may request a copy of the personal information we hold about you in a structured, machine-readable format and have the right to transmit that data to another controller.

6. International Data Transfers

Your information may be transferred to and processed in countries other than India, where data protection laws may differ from those in India. When we transfer your information internationally, we take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

7. Children’s Privacy

ShopQ is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of ShopQ after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from or related to this Privacy Policy will be subject to the exclusive jurisdiction of the courts in [Your City], India.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

ShopQ

Floor-3, Sathyam Towers, 6D Bharathi Street, Valipalayam,

Tiruppur- 641 601

India

Email:info@shopq.site

We are committed to protecting your privacy and will make every effort to address your concerns promptly.