1. Introduction

Welcome to ShopQ! By accessing or using our website, products, and services, you agree to be bound by these Terms and Conditions. These terms govern your use of our eCommerce platform and are applicable to all users within India and globally. Please read these terms carefully before proceeding.

2. Use of Services

2.1. Eligibility:

To use our services, you must be at least 18 years old and have the legal capacity to enter into a binding contract under the laws of India. By using ShopQ, you represent and warrant that you meet these requirements.

2.2. Account Registration:

To access certain features of our platform, you may be required to create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up-to-date. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. ShopQ will not be liable for any loss or damage arising from your failure to protect your account information.

2.3. Prohibited Activities:

You agree not to engage in any activities that violate these Terms and Conditions, disrupt the operation of ShopQ, or infringe on the rights of others. Prohibited activities include but are not limited to:

• Unauthorized access to or use of our systems or data.
• The distribution of viruses, malware, or other harmful software.
• Impersonating another person or entity.
• Engaging in fraudulent, deceptive, or illegal activities.
• Violating any applicable laws or regulations in India or internationally.

3. Orders and Payments

3.1. Pricing:

All prices listed on ShopQ are subject to change without notice. We strive to ensure that all pricing information is accurate; however, errors may occasionally occur. If we discover an error in the price of any product or service you have ordered, we will inform you as soon as possible and provide you with the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, the order will be treated as canceled.

3.2. Payment:

Payments for orders must be made in full before processing. We accept various payment methods, including credit/debit cards, net banking, UPI, and digital wallets. All payments are processed through secure gateways compliant with Indian regulations. You agree to provide valid payment information and authorize ShopQ to charge the applicable fees to your selected payment method.

3.3. Refunds and Cancellations:

Our refund and cancellation policy is outlined in our Refund Policy document. Refunds are processed in accordance with Indian consumer protection laws and may vary based on the nature of the product or service. Please review our Refund Policy before making a purchase.

4. Customizable Themes

4.1. Customization Requests:

ShopQ offers a range of customizable themes to help you create a unique online store that reflects your brand. Customization requests should be communicated clearly at the time of placing an order. We will make every effort to accommodate your requirements; however, we cannot guarantee that all customization requests will be fulfilled exactly as requested.

4.2. Intellectual Property:

All themes, designs, and content created by ShopQ as part of the customization process remain the intellectual property of ShopQ unless explicitly transferred to you in writing. You are granted a non-exclusive, non-transferable license to use the customized theme for your online store. You may not reproduce, distribute, or modify the theme without our prior consent.

5. Intellectual Property Rights

5.1. Ownership:

All content, including text, graphics, logos, images, audio clips, video, software, and other materials available on ShopQ, is owned by ShopQ or our licensors and is protected by Indian and international copyright, trademark, and other intellectual property laws. Unauthorized use of any content on ShopQ is strictly prohibited.

5.2. License:

Subject to these Terms and Conditions, ShopQ grants you a limited, non-exclusive, non-transferable license to access and use the content on our platform for personal and commercial purposes related to the operation of your online store. This license does not permit you to copy, modify, distribute, or create derivative works based on the content without our explicit written permission.

5.3. Trademarks:

The ShopQ name, logo, and all related trademarks, service marks, and trade names are the property of ShopQ. You may not use these marks without our prior written consent. All other trademarks, service marks, and logos used on ShopQ are the property of their respective owners.

6. Limitation of Liability

To the maximum extent permitted by applicable law, ShopQ and its affiliates, officers, directors, employees, and agents will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from or related to your use of our platform, products, or services. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses, even if ShopQ has been advised of the possibility of such damages.
ShopQ's total liability to you for any claims arising out of or relating to these Terms and Conditions or your use of our services will not exceed the amount you have paid to ShopQ for the specific service in question.

7. Indemnification

You agree to indemnify, defend, and hold harmless ShopQ, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our platform, your violation of these Terms and Conditions, or your infringement of any intellectual property or other rights of any third party.

8. Termination

ShopQ reserves the right to terminate or suspend your access to our platform and services at any time, with or without notice, if you violate these Terms and Conditions or engage in any conduct that we deem harmful to our interests or the interests of other users. Upon termination, your right to use our services will immediately cease, and any data or content you have uploaded to our platform may be deleted at our discretion.

9. Changes to Terms and Conditions

ShopQ may update or revise these Terms and Conditions from time to time to reflect changes in our business practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated terms on our website or by sending you an email. Your continued use of our platform after the effective date of the revised terms constitutes your acceptance of the changes.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising from or related to these terms or your use of our platform will be subject to the exclusive jurisdiction of the courts in [Your City], India.
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

11. Entire Agreement

These Terms and Conditions, together with any other legal notices or policies published by ShopQ on our platform, constitute the entire agreement between you and ShopQ concerning your use of our services. Any prior agreements, whether oral or written, relating to your use of our platform are superseded by these Terms and Conditions.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions or your use of our platform, please contact us at:

ShopQ

Floor-3, Sathyam Towers, 6D Bharathi Street, Valipalayam,

Tiruppur- 641 601

India

Email:info@shopq.site

We are committed to providing you with a positive experience on ShopQ and are here to assist with any issues or inquiries you may have.