Privacy Policy for ShopQ

Thank you for choosing ShopQ! At ShopQ, we value and respect your privacy. This Privacy Policy describes how ShopQ collects, uses, shares, and safeguards your information when you access or use our platform (ShopQ.site) and related services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

ShopQ gathers information to provide, maintain, and improve our services. This includes: Personal Information: This may include details you provide directly, such as your:

• Name
• Business Name
• Email Address
• Phone Number
• Automatically Collected Information: As you navigate our site, certain information is collected automatically:
• Usage Data: Includes your IP address, browser type and version, the pages you view, time spent, and device identifiers.
• Device Information: For mobile access, this may include your device type, unique device ID, IP address, operating system, and browser type.
• Cookies and Tracking Tools: ShopQ uses cookies to enhance user experience, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies, but some site features may not function fully.

2. How We Use Your Information

ShopQ uses the collected information for purposes that support our platform and your experience, including:

• Delivering and maintaining our services.
• Enabling interactive features and functions.
• Providing customer support and responding to inquiries.
• Improving our services through usage analysis.
• Sending news, promotions, and updates related to products or services similar to what you’ve used or requested (unless you opt out).

3. Data Retention

We retain your personal information only as long as needed to fulfill the purposes described in this policy or as required by law. Generally:

• Personal Information: Retained as necessary for compliance with legal obligations or to resolve any issues that may arise.
• Usage Data: Retained for shorter durations, except when it contributes to improving security or functionality, or if longer retention is legally mandated.

4. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no security measure is perfect, and we cannot guarantee the security of your information.

5. Changes to This Privacy Policy

We may share or transfer your data under specific conditions:

• Third-Party Service Providers: ShopQ may partner with third-party services for tasks such as analytics and customer support. These partners access your data only as needed to perform their functions.
• Business Transactions: In case of a merger, acquisition, or asset sale, your data may be transferred as part of the transaction. You will be notified if such a transfer occurs.
• Legal Requirements: We may disclose your information if required by law or to protect our rights, address fraud, or protect user safety.

6. Your Data Choices

ShopQ provides flexibility in managing your data:

• Cookie Preferences: You may modify your cookie settings through your browser. Some cookies are essential for core functionalities.
• Data Deletion: If you wish to delete your data, you may do so by accessing the account settings or contacting support at support@shopq.site.
• Opting Out: For promotional emails or communications, you can unsubscribe by following the instructions in the email.

7. Children’s Privacy

ShopQ does not knowingly collect data from children under 18. If we learn that a minor’s data has been collected without verified parental consent, we will delete it. Please reach out to us at support@shopq.site if you believe we may have gathered information from a minor.

8. International Data Transfers

ShopQ operates in Tiruppur, and your data may be processed in this location or other countries with differing data protection laws. By using our services, you agree to such data transfers, including transfers outside your jurisdiction.

9. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted here, and for substantial changes, we will notify users through the platform or email.

Contact Us

If you have any questions about this policy or how your data is handled, please reach out:

• Email: support@shopq.site
• Phone: +91 73059 49455
• Address: Floor-3, Sathyam Towers, 6D Bharathi Street, Valipalayam, Tiruppur- 641 601